Ticket opened
Your request is on the board.
It landed in the same inbox that Jimenez Julien reads every working morning, and it carries the role and portfolio size you selected, so nobody has to ask you twice.
What happens next. You get a written reply within one business day, Monday to Friday, Paris time, which usually means the same day for owners on the East Coast. If you asked for a walkthrough, that reply carries two or three times to choose from and a short list of the unit numbers we would like to load into a sandbox board before we speak. If you asked for a quote, it carries the plan that fits your door count and the exact monthly figure.
Nothing else happens in the meantime. No drip sequence, no sales cadence, no third party contacting you about this message.